Law Enforcement Agencies, seeking identity or the account information of a domain name using privacy protection service, must send the request on their official letterhead. The letter must be signed by the Investigating Officer and should clearly state his/her identity, contact details, concerned domain name and the information required.
You can send the letter to us by the following means :
Scan the signed letter and e-mail it to email@example.com. Mail the letter to the below mentioned address.
The envelope or folder containing the letter should clearly mention "PROTECT.ID LAW ENFORCEMENT REQUEST" on the front.
Street: PO Box 2000
Postal Code: 55000
Fax No: +62 271410063. The first page of the fax should clearly mention "LAW ENFORCEMENT REQUEST".
Phone No: +62 82141570000. You may leave a voice mail with your name, designation and contact details. Our Compliance Team will connect with you for further details.
Complaints made without following the above mentioned reporting procedure will be discarded.